FAQs

1. How can I place an order?
Browse our store, add items to your cart, and proceed to checkout using our secure payment system.

2. What payment methods do you accept?
We accept major Credit/Debit Cards, Bank Transfers, and Cash on Delivery (COD) (where available).

3. How long will my order take to arrive?

  • Within Pakistan: 3–7 business days

  • International: 10–20 business days (depending on location and customs clearance).

4. Do you offer worldwide shipping?
Yes, we ship both nationwide and internationally on select products.

5. Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking number via email or SMS.

6. Can I cancel or change my order after placing it?
Orders can be canceled or changed within 12 hours. After shipping, cancellations are not possible.

7. What is your return & exchange policy?
We have a 7-day return and exchange policy if your product is damaged, defective, or incorrect.

8. Are your products genuine and high-quality?
Yes, all items are sourced from trusted suppliers and verified manufacturers.

9. Do you offer discounts or promotions?
Yes, we regularly run special offers and seasonal discounts. Stay connected to our store for updates.

10. How can I contact customer support?